IT Support for Charities
Gritstone provides reliable onsite and remote IT support for charities and third sector organisations across Yorkshire and Lancashire.
With over a decade of experience working with charities, we understand the practical challenges charities face – from security concerns to budgetary constraints.
IT Support Around The Needs Of Charities
The basic technologies used in IT support for businesses are similar to those used for charities, but there are several key considerations we take into account when working in this sector.
Carefully managed budgets
Charities often need to make considered decisions about where their funds are spent. When investing in IT, value for money is vital – from utilising existing equipment to choosing technology that meets the organisation’s needs without unnecessary spend.
Hybrid and remote working
Charities often need to provide flexible access to systems for employees, volunteers and other users working from different locations. Remote access helps ensure they can reach the information and systems from wherever they work – safely and securely.
Cybersecurity concerns
The combination of valuable data with often constrained resources means vigilance against cyberattacks is critical. We can help with practical safeguards including account security, spam filtering, endpoint protection, backups and security monitoring.
Software and licensing options
UK charities and nonprofit organisations may also be eligible for discounted software – but the cheapest option isn’t always the right one. We can help identify suitable software and licensing options for your charity’s requirements.
Managing different levels of access
Role-based permissions are particularly important for charities managing access across employees, volunteers and external partners. Appropriate access control and user lifecycle management help people access the systems they need without exposing sensitive information.
Protecting sensitive data
The Charity Commission specifically identifies employee, volunteer, donor and beneficiary data as information that needs protection. When working with sensitive circumstances or vulnerable people, appropriate measures are essential.
Limited IT resources
When charities lack the resources or expertise to manage IT internally, outsourced IT support can provide the additional help they need. From day-to-day helpdesk support to managing backups and maintaining essential systems, Gritstone can assist.
IT Services For The Charity Sector
From remote assistance to onsite IT support, our team can help resolve day-to-day technical problems and keep your organisation running smoothly. Support can be provided either remotely, by telephone or onsite, depending on your charity’s needs.
Cloud services can make it easier for charity teams to collaborate, work remotely and access information securely. Gritstone can assist with Microsoft 365, cloud storage, backups and cloud migration, as well as configuring services, accounts and permissions around your needs.
We provide repairs and technical support for PCs and laptops, helping charities keep existing equipment working reliably for longer. Where a repair is not practical or cost-effective, we can also advise on suitable replacement options that fit your budget and your needs.
Protecting charity systems and sensitive information requires more than antivirus software alone. Gritstone can support your organisation with Cyber Essentials, antivirus protection, spam filtering, security monitoring and other measures to help reduce the risk of cyber threats.
Why Choose Gritstone?
Over 35 years’ IT experience
Our team has over 35 years of experience in the IT support sector, supporting businesses, charities and home users with their day-to-day technology requirements.
Flexible IT support
Our support scales with your organisation, whether you need occasional assistance, ongoing IT management or additional expertise as your requirements change.
Microsoft Partner
Gritstone is a Microsoft Partner, allowing us to advise on and support Microsoft products and cloud services including Microsoft 365.
Local, Personal IT Support
Based in the region, Gritstone provides personal IT support to charities across Yorkshire and Lancashire, with onsite assistance available alongside remote support.
Cost-conscious recommendations
We help charities identify appropriate technology, make the most of existing systems and avoid unnecessary expenditure.
For support, enquiries or a free, no obligation consultation contact the Gritstone team
Telephone
01756 730 030
Enquiries
info@gritstone.co.uk
Support
support@gritstone.co.uk